To access TCM's second audio signal, viewers must have an SAP (Second Audio Program) function on their TV. In addition, the viewer's cable provider must have their equipment configured correctly to receive and re-transmit TCM's second audio signal.
If you have activated the SAP function on your TV or VCR during one of TCM's DVS features and are not hearing the audio description, please contact your cable provider and ask them if they are configured to transmit TCM's second audio signal.
If they are not, ask them to speak to their Turner Content Distribution representative about Turner Classic Movies' DVS service for visually-impaired viewers.
Q: How can I access TCM's DVS (Descriptive Video Service) audio?